Little Centurions Soft Play Privacy Policy
Last updated: March 2022
This page informs you of Little Centurions’ policies regarding the collection, use, and disclosure of personal data when you use our website (‘The Service’) and the choices you have associated with that data. If you have any questions concerning the use of your personal data, please contact Little Centurions.
We take our customers privacy seriously. The use of collected data is to keep customers informed and to improve our service. By using the website, you agree to the collection and use of information in accordance with this policy.
Please read this policy carefully. If there are any terms in the privacy policy that you do not agree with, please discontinue use of the website immediately.
What data we collect?
While using our website, we may ask you to voluntarily provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). We can collect this data via newsletter sign ups on the website, party enquiries or by entering competition and interacting with our social media channels. Personally identifiable information may include, but is not limited to:
- First name and last name
- Full address
- Email address
- Phone number
- Birthday child’s first and last name (party booking only)
- Birthday child’s age (party booking only)
- Ofsted registration information (childminders only)
- Childminder insurance information (childminders only)
- Cookies and Usage Data
We may collect data necessary to process your payment if you make purchases through our online booking system. This data may be a payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by (xxx).Cirencester Arena? Check Frankie
Usage Data
We may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How we collect your data?
You directly provide our company most of the data we collect. We collect data and process data when you:
- Making a party booking online by the links provided
- Making a party booking offline by phone or in person
- Booking tickets for a session or event online by the links provided
- Booking tickets for a session or event offline by phone or in person
- Signing up to our newsletter online
- Registering for a membership
Our company may also receive data from the following sources:
- Facebook – https://www.facebook.com/
- Instagram – https://www.instagram.com/
How we use your data?
Our company collects data so we can:
- Provide and maintain our services, including managing and viewing party bookings, registering and verifying a childminders identity, making and receiving email requests.
- To notify you about changes to our service
- To allow you to participate in interactive features of our website when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the website
- To monitor the usage of the website
- To detect, prevent and address technical issues
Our company will also share your data with:
- BOOKING SYSTEM INFO
When our company processes your booking, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
How we store your data?
Our company securely stores your data on web servers provided by WordPress and managed in house by us. We also have an SSL certificate provided by Let’s Encrypt which Encrypts end-to-end, Let’s Encrypt identifies the server administrator by public key. The first time the agent software interacts with Let’s Encrypt, it generates a new key pair and proves to the Let’s Encrypt CA that the server controls one or more domains.
Our company will keep the following:
- Party booking data for 18 months after the date of the party.
- Ticketed events data for 18 months after the date of event.
- Childminder upload data (Ofsted & Insurance data) for 12 months from date of upload.
- Childminder profile data for 24 months, should the data be updated by you “the childminder” the 24 month period resets.
Once the listed time period has expired, we will delete your data from our servers and Service form servers where applicable.
Legal Requests for your data
Little Centurions may disclose your Personal Data in the good faith that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Little Centurions
- To prevent or investigate possible wrongdoing in connection with Little Centurions
- To protect the personal safety of users of the Little Centurions or the general public
- To protect against legal liability
Marketing
Our company may send you information about relevant products or services that may be of interest to you.
If you have agreed to receive marketing information, you may always opt out at a later date.
You have the right at any time to stop our company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes please email info@littlecenturions.co.uk and request removal from the mailing list, or click the applicable links in the marketing emails.
What are your data protection rights?
Our company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data held by our company.
The right to rectification – You have the right to request that our company correct any information you believe inaccurate. You also have the right to request that our company complete any information you believe is incomplete.
The right to erasure – You have the right to request our company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request our company restrict the processing of your personnel data, under certain conditions.
The right to object processing – You have the right to object our company processing of your personnel data, under certain conditions.
The right to data portability – You have the right to request our company transfer the data we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@littlecenturions.co.uk
What are cookies?
We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our website.
How do we use cookies?
Our company uses cookies in a range of ways to help improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Preferences to remember your choices while using our website
- To inform you of cookies notice
- Analytical cookies
- Security cookies
What types of cookies do we use?
- Cloudflare Cookies
- Google analytics Cookies
- Preference Cookies
- Local Storage Cookies
- Session Storage Cookies
How to manage cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Privacy policies of other websites
Our company website contains links to other websites, our privacy policy only applies to our websites, so if your click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our company keeps its privacy policy under review and places any update on this page. This privacy policy was last update on Tuesday 8th March 2022.
How to contact us
If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@littlecenturions.co.uk
Call us: 01285 719270
Write to us:
Little Centurions,
Cirencester Arena,
Kingshill Lane,
Cirencester,
GL7 1HS
How to contact appropriate authorities
Should you wish to report a complaint or if you feel our company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
